Terms of Service

Effective December 28, 2025

Acceptance of Terms

  • By accessing or using Aetlier Clinic services, booking appointments, or visiting our website, you agree to be bound by these Terms of Service.
  • If you do not agree to these terms, please do not use our services.

Services & Eligibility

  • We provide aesthetic and wellness treatments performed by qualified professionals.
  • You must be at least 18 years old or have parental/guardian consent to receive services.

Appointments & Scheduling

  • Appointments can be booked online as a guest or logged-in user.
  • Please arrive 10–15 minutes early for consultation and paperwork.
  • We may reschedule appointments due to provider availability or operational reasons.

Cancellations & Refunds

  • We require 24-hour notice for cancellations or rescheduling.
  • Late cancellations or no-shows may incur a fee or forfeit deposits, if any.
  • Prepaid packages and gift cards are non-transferable and non-refundable unless required by law.

Payments

  • Payments are due at time of service. We accept major payment methods supported by our clinic.
  • Any applicable taxes will be added to the invoice as per local regulations.

Medical & Safety Disclaimer

  • Results vary by individual and are not guaranteed.
  • Treatments may carry risks; our clinicians will advise suitability and precautions.
  • Always disclose accurate medical history, allergies, and prior treatments.

User Accounts

  • If you create an account, you are responsible for keeping your credentials secure.
  • Notify us immediately of any unauthorized access to your account.

Privacy

  • Your data is handled in accordance with our Privacy Policy.
  • Please review the full policy at /privacy-policy.

Intellectual Property

  • All content on our website and materials provided during service (text, images, designs) are owned by or licensed to Aetlier and protected by applicable laws.
  • You may not copy, reproduce, or distribute our content without prior written consent.

Limitation of Liability

  • To the maximum extent permitted by law, Aetlier Clinic is not liable for indirect, incidental, or consequential damages arising from use of our services.
  • Nothing in these terms limits liability for willful misconduct or where prohibited by law.

Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.
  • Courts in Gurugram, Haryana shall have exclusive jurisdiction over disputes arising from these Terms.

Changes to Terms

  • We may update these Terms from time to time. Updates take effect when posted on this page.
  • Continued use of services after changes constitutes acceptance of the updated Terms.

Contact & Support

Reach out for questions about these Terms

Clinic Address

Shop - 22, ground floor, Urban Pyramid, Sector 67, Gurugram, Haryana 122101

Contact

Phone: +91 9278360191

Email: hello@aetlier.com

Hours: Tuesday–Sunday: 11:00 AM – 8:00 PM

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